Upon completion of this course, participants will be able to:
- Use Case Foundation tools to search for work with basic and advanced search criteria.
- Modify work items.
- Process and manage work.
- Manage a workflow exception.
This course is for anyone who is responsible for day-to-day operations of a production IBM Case Foundation workflow application.
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Upon completion of this course, participants will be able to:
A Workflow System Administrator who is responsible for day-to-day operations of a production IBM Case Foundation workflow application.
A Workflow System Administrator who is typically required to help workflow participants to do the following tasks:
during the production phase, the Workflow System Administrator manages operation of the workflow application and communicates with users and managers. In the workflow application deployment phase, the Workflow System Administrator coordinates activities with the Workflow Author to plan and control workflow application implementation into the production environment.
Prerequisite skills and knowledge for this unit are:
Recommended training path:
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